fayal

FixIt is a voice-first AI assistant that helps tradespeople diagnose equipment problems on-site. Instead of Googling error codes with greasy hands, you just talk to Lucy. On a real callout, a customer's Baxi boiler was showing error E118 with a blinking blue light. Lucy looked up the error code using Firecrawl's structured JSON extraction from the actual manufacturer documentation — not a forum post. She identified low system pressure, asked me to snap a photo under the boiler using an ElevenLabs client tool, analyzed it with Azure OpenAI GPT-4o Vision, spotted the filling loop, and walked me through repressurising the system step by step on screen. Boiler fixed in minutes. ElevenLabs powers the entire experience — Conversational AI with a custom-designed voice (Lucy), five client tools (photo capture, audio analysis, live diagnosis display, parts lookup, work order generation), and webhook tools for Firecrawl search and scraping. Firecrawl provides real-time web search and structured data extraction from manufacturer manuals. Azure OpenAI GPT-4o handles photo and audio analysis client-side. Voice, photo, diagnosis, parts, work order — one conversation.

Submitted 26 Mar 2026