200 points · 1 submission
with Firecrawl
I built Refund Raider, a voice refund assistant that turns a messy complaint into a clear case with evidence, a recommended path, and a ready-to-send refund email. It solves the problem of people losing money because refund policies are buried, support paths are confusing, and most users do not know what to say or where to send it. ElevenLabs powers the live voice agent so users can simply talk through what happened and have the app collect the right details, explain eligibility, and guide the next step in plain English. Firecrawl powers the research layer by finding the merchant’s real policy pages, support channels, and source evidence so every verdict and draft is grounded in what the merchant actually says.
Submitted 26 Mar 2026